What counts as a view, and what happens when I reach my plan limit? (Essential Countdown Timer app)

What counts as a view

  • A view is each time a timer is shown on your storefront. It is not the same as a unique visitor, so one visitor can create several views in a session.
  • Views are not counted in the theme editor preview.
  • Limits are per month.

Plan limits

  • Free: 1,000 views per month.
  • Starter: 10,000 views per month. Includes landing page, scheduled, and recurring timers.
  • Essential: 50,000 views per month. Includes cart page timers, email timers, product tag targeting, country targeting, and translations.
  • Professional: unlimited views.

When you reach the limit

  • The app shows a warning as you approach your limit.
  • Once your views go over the limit, the app blocks publishing new timers and shows an upgrade banner.
  • If you stay over the limit for about three days, your published timers are unpublished.
  • The app does not upgrade your plan automatically.

Changing your plan

Go to Shopify admin → Apps → Essential Countdown Timer → Pricing plans. Before a downgrade, the app checks your published timers. Any timer that uses a feature the new plan does not include must be unpublished first.

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