Why is my post-purchase offer not visible when I test my store? (Essential Upsell app)

The post-purchase offer appears after the customer has completed the order, on the post-purchase page. It does not appear during checkout, before payment. If you only test up to the payment step, you will not see it.

To test correctly:

1. Make sure the funnel is published, not only saved.
2. Add a product that matches the offer's trigger to the cart. Check that the trigger matches: All products matches any order unless an exclusion applies, Specific products requires the purchased product (and variant, if set), and Specific collections requires the purchased product to be in the selected collection.
3. Complete checkout and the payment.
4. Stay on the post-purchase page. The offer shows there.

If the post-purchase page appears but no offer shows, check that the offer has at least one product that is still available in your store, with an available variant. If none of the offer's products can be loaded, the offer is not shown.

If you set up a sequence of offers, the first offer is the one shown after the order. Later offers appear only when the customer moves on from the earlier offer.