Why can't I save a change to a subscription because of the address? (Essential Subscriptions app)
When you change a subscription's schedule, Shopify checks the delivery address and delivery method again. If something in the saved address doesn't pass Shopify's checks, the change is blocked, even if the address looks right.
- Open the subscription and click the edit icon on the Customer card.
- Enter the full delivery address again, including the country and phone number, and save it.
- Then make your schedule change.
If you see "Shipping Address phone enter a phone number" when you create a subscription yourself, your store requires a phone number at checkout (Shopify → Settings → Checkout). Set the shipping address phone number to optional while you create the subscription, then change it back. See How to Create a Subscription for a Customer Manually.