Delivery Method Customizations on Essential Checkout

A delivery customization changes the delivery (shipping) options a customer sees at checkout. You can hide a method, rename it, add a prefix or suffix, and reorder the list — optionally only when a condition is met.

In the rule builder this is the Customize delivery methods section: "Add methods you want to hide, rename or reorder."

Add a delivery method

1. In the Customize delivery methods section, click Add delivery method.
2. The Add delivery method dialog lists the delivery methods found in your store. Tick the ones you want to act on.
3. Use the search box (Search or add new) to filter, or Select all / Select none.
4. Click Done.

Each method you selected is added as a row in the table.

Watch out: the list comes from your store's own shipping rates and delivery methods (in Settings → Shipping and delivery). If a rate isn't there, it won't appear here — add it in Shopify first, or match it with a custom rule (below).

Choose what happens to each method

The delivery method table — per-method effect and ordering

Each row has a Change column. Pick one effect per method:

• Hide — remove the method from checkout.
• Rename to — replace the label with text you enter.
• Add prefix — put text before the existing label (e.g. "⚡ ").
• Add suffix — put text after it (e.g. " (arrives in 3–5 days)").
• No change — leave it as-is (useful when you only want it included in a manual reorder).

Reorder methods

The Change column header has a sort control:

• Shopify default (lowest price) — Shopify's normal ordering.
• Manual — arrange the rows yourself. Drag the handle on the left of each row into the order you want.

In manual mode a marker row reads "All other delivery methods will appear here…". Drag it to set where any methods you haven't listed slot into the order.

Why reorder? Checkout pre-selects the first delivery option. Floating your preferred method to the top makes it the default the customer sees selected.

Match methods by name, type, or cost

Instead of picking an exact method, you can add a custom rule that matches methods dynamically — handy when carrier rates have long or changing names.

1. Open the Add delivery method dialog and type into the search box.
2. Below the results, choose a match rule for your typed text: Contains, Excludes, Starts with, Ends with, Is, or Is not.

Once added, a custom row also lets you switch the match to:

• Type is / Type is not — match by delivery type: Shipping, Local delivery, Local pickup, or Pickup point.
• Cost is / Cost over / Cost under — match by the method's price.

Then set the effect (hide, rename, …) as usual.

Apply only in certain cases

Leave the Conditions section empty and the rule applies to every checkout. Add conditions — a cart total, a country, a customer type — to apply it selectively. See Building conditions.

Example: hide Express Shipping only when the Country is not your home country, or rename a carrier rate only for a specific Market.

Publish

Set Status to Active and click Save. Test at checkout that the right methods are hidden, renamed, or reordered.

Watch out: don't hide every delivery method for a cart that needs shipping — a customer with no available delivery option can't complete checkout.