How do I stop products from earning points? (Essential Loyalty app)

Products that carry a specific Shopify tag can be excluded from earning points. Any product with that tag earns nothing, and the rest of the order still earns as normal.

1. In the Loyalty app, go to Program → Points → Place an order.
2. In the Exclude from earning section, find Product tags and type a tag, for example no-points. Save.
3. In Shopify, add the same tag to each product you want to exclude (Products → open the product → Tags). Save the product.

Good to know

• Excluding a whole collection: the app excludes products, not collections. Add the tag to every product in that collection.
• Mixed carts: if an order contains excluded and eligible products, points are calculated only on the eligible share of the order.
• All products excluded: if every product in the order carries the tag, no points are awarded for that order.
• Refunds: refunding only excluded products does not remove points. Refunds on mixed orders remove only the eligible share.
• Tag matching: capitals and extra spaces are ignored, so No-Points and no-points match the same exclusion.
• Custom earn rates can't be set to zero. Use the product tag to exclude items. The custom rates on the Growth plan give products a different positive rate.