❔ FAQ
- Are taxes and shipping included when customers earn points? (Essential Loyalty app)
- When do customers receive their points? (Essential Loyalty app)
- Does Essential Loyalty work with Klaviyo, Omnisend, or Judge.me? (Essential Loyalty app)
- How do reward discount codes work? (Essential Loyalty app)
- Can I show live loyalty points in my own theme or a custom section? (Essential Loyalty app)
- Can I use store credit instead of points? (Essential Loyalty app)
- Can I send an email when a customer reaches a points milestone? (Essential Loyalty app)
- Why is the points badge not showing on my product cards? (Essential Loyalty app)
- Why didn't my customer get points for their order? (Essential Loyalty app)
- How does the referral program work? (Essential Loyalty app)
- Do customers earn points for creating an account or following on social media? (Essential Loyalty app)
- Why does the points amount on my product card look different from what I expected? (Essential Loyalty app)
- What happens when a customer's spending drops below their tier? (Essential Loyalty app)
- Can I reward customers on their birthday? (Essential Loyalty app)
- How do I stop products from earning points? (Essential Loyalty app)
- How are existing customers placed into VIP tiers? (Essential Loyalty app)
- What plan do I need, and how does the monthly order limit work? (Essential Loyalty app)
- Why can't my customers see the loyalty account page? (Essential Loyalty app)
- How does points expiry work? (Essential Loyalty app)
- Can I give free shipping or free products as rewards? (Essential Loyalty app)