What plan do I need, and how does the monthly order limit work? (Essential Loyalty app)

Essential Loyalty has several plans. Each plan includes a monthly order limit. The plan you need depends on the features you use.

Which features need which plan

Free: points, referrals, VIP tiers, the floating widget, and basic integrations.
Starter and higher: the loyalty landing page, POS, and extra rewards.
Essential and higher: product card placements, the customer account page, store credit rewards, custom email sender domain, points expiry, and excluding shipping or taxes from earning.
Growth and higher: custom earn rates for products or collections, checkout redemption, analytics, and more than one active VIP tier.
Pro: the public REST API for server-to-server integrations.

Check the current prices in Billing.

The limit counts paid orders in your current billing period. Test orders don't count.
Only orders placed after you installed the app count. Older orders don't count.
On the Free plan, earning pauses when you reach the limit.
On paid plans, the app can move you to a higher plan automatically when you reach the limit. There is no extra overage fee.

Downgrades are done manually in Billing. A downgrade does not give you a credit.
Cancelling stops future charges. Cancellation does not refund the current period.