How do I change the language of the loyalty texts and emails? (Essential Loyalty app)

You can translate the customer-facing texts. The app's own admin screens follow the language of your Shopify admin.

Translate customer texts

  1. Go to Essential Loyalty → Branding → Translations.
  2. Select a language and translate the widget, loyalty page, referral, and VIP tier texts.

Customer account page text is edited under Customer accounts in the app.

Translate emails

  1. Go to Essential Loyalty → Settings → Emails.
  2. Select an email and edit its text for each language.

Emails are sent in each customer's language when a translation exists. If it doesn't, the email is sent in your store's main language.

Good to know

  • If a translation is missing, the storefront shows the English text.
  • If the translation button doesn't respond, refresh the page and try again. If it still doesn't work, contact support and mention the language you want.
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