Why doesn't my rename or hide rule affect a shipping option? (Essential Checkout app)

A delivery rule only changes an option when its name matches the name Shopify shows at checkout. This can be different from the name in your shipping settings, or it can change from checkout to checkout (for example, carrier rates with dates in the name).

  1. Open the rule and click Add delivery method.
  2. Instead of picking from the list, type part of the name as it appears at checkout (for example "UPS" or "Pickup").
  3. Choose a match such as Contains or Starts with, then set the change.
  4. Make sure the rule's Status is Active and click Save.

Then test the checkout again in an incognito window. See Delivery Method Customizations on Essential Checkout.

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