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❔ FAQ

  • How do I earn points for product reviews with Judge.me? (Essential Loyalty app)
  • Why did the loyalty widget disappear from my store? (Essential Loyalty app)
  • Why isn't my reward discount code working at checkout? (Essential Loyalty app)
  • How do I import my customers and their points from a CSV file? (Essential Loyalty app)
  • Can I use loyalty points in Shopify POS? (Essential Loyalty app)
  • How do I tag customers by VIP tier in Shopify? (Essential Loyalty app)
  • Can I replace the floating widget with a link in my mobile menu? (Essential Loyalty app)
  • Why are my refunded orders removing points, and what happens to tiers? (Essential Loyalty app)
  • Which emails does Essential Loyalty send, and how do I edit or turn them off? (Essential Loyalty app)
  • Why does saving my VIP tiers say 'tiers label-en is required'? (Essential Loyalty app)
  • How do I export my customers and their points? (Essential Loyalty app)
  • How do I change the language of the loyalty texts and emails? (Essential Loyalty app)
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Categories

  • ❔ FAQ
  • 🌍 Localization & Customization
  • 🎯 Loyalty Program Features
  • 💳 Pricing & Billing
  • 📧 Communication & Engagement
  • 🛠️ Setup & Configuration
  • 🛡️ Data & Privacy
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